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	<title>Courtney Milan's Blog &#187; relationships</title>
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		<title>Lawsuits</title>
		<link>http://www.courtneymilan.com/ramblings/2009/01/19/working-with/</link>
		<comments>http://www.courtneymilan.com/ramblings/2009/01/19/working-with/#comments</comments>
		<pubDate>Mon, 19 Jan 2009 16:00:00 +0000</pubDate>
		<dc:creator>Courtney Milan</dc:creator>
				<category><![CDATA[publishing]]></category>
		<category><![CDATA[Random]]></category>
		<category><![CDATA[covers]]></category>
		<category><![CDATA[law stuff]]></category>
		<category><![CDATA[relationships]]></category>

		<guid isPermaLink="false">http://www.courtneymilan.com/ramblings/?p=244</guid>
		<description><![CDATA[Even though I don&#8217;t list it in my <a href="http://www.courtneymilan.com/about.php">tongue-in-cheek biography</a>, I am a lawyer&#8211;even though I am not now a <em>practicing&#8230;</em> lawyer. ]]></description>
			<content:encoded><![CDATA[<p>Even though I don&#8217;t list it in my <a href="http://www.courtneymilan.com/about.php">tongue-in-cheek biography</a>, I am a lawyer&#8211;even though I am not now a <em>practicing</em> lawyer.  One of the things I think I learned as a lawyer is that civil lawsuits are an ineffective way of making people happy&#8211;and people often file suit, not out of coldly rational calculus, but because they are trying to fill an unmet emotional need.  It may sound great to win a giant verdict, but 95% of the time, a favorable ruling is an ephemeral brass ring that disappears once you touch it.</p>
<p>I started thinking about this a few days ago, when Kristin posted on her blog about <a href="http://pubrants.blogspot.com/2009/01/consultation.html">cover consultations</a>.  One of the commenters suggested that someday, a publisher would be sued, and an injunction obtained, over cover consultation.  It might happen one day&#8211;but it struck me as such a horribly wrong-headed approach to the matter, that I&#8217;ve been thinking about the problem presented for days.</p>
<p>It won&#8217;t surprise you to hear that some lawyers advise clients, when faced with a potential lawsuit, to avoid admitting guilt or providing information.  After all, if you say, &#8220;I&#8217;m sorry, it was my fault,&#8221; in court, they will ask you, &#8220;Hey, didn&#8217;t you say it was your fault?&#8221;  And you will have to answer yes, and then you will lose.  But there was a rather startling study produced by the Journal of American Medicine a few years ago that found that in malpractice cases, lawsuits went <em>down</em> if someone sat down with the people in question, told them precisely what went wrong, admitted fault and responsibility, and told them how they&#8217;d taken measures to prevent such accidents in the future.</p>
<p>Why?  Personally, I think it&#8217;s because most people don&#8217;t file lawsuits because they&#8217;re trying to get the money or because they honestly believe it is the best step to take in their careers.  Most people file lawsuits because they&#8217;ve been hurt, they are angry, and they want to feel vindicated.  They file lawsuits because they&#8217;ve stopped seeing the person they care about as human and real, and they see them only as an adversary to be ground into the dust.  Adding that human touch&#8211;letting the patients know that the doctors <em>did</em> care, and responded to their pain and wanted to do what was right&#8211;made a huge difference.  Ultimately, people know that a lawsuit will never bring Grandma back.  But being treated by the medical professionals as if you are human instead of a walking, talking liability helped them channel their grief and anger in some way other than lashing out legally.</p>
<p>I&#8217;m not trying to say that lawsuits serve no purpose.  They do, obviously, and they&#8217;ve done great (and terrible) things for our society.  I&#8217;m not even trying to say that you shouldn&#8217;t sue doctors for malpractice.  If a doctor is incompetent, she should not be treating patients, and I approve of methods that make it impossible for that doctor to earn a living.</p>
<p>But I do think that your life will be happier and more free of stress if you try not to find a lawsuit everywhere you look.  This is especially true of publishing contracts.  Most of what I saw in my publishing contract was about two sides working <em>together</em>.  I&#8217;m going to give them a timely product that is the best work I can do.  They&#8217;re going to let me know how to make it even better, and I&#8217;m going to listen&#8211;because we both want the same thing, which is for my books to capture as many readers as possible.</p>
<p>And I don&#8217;t see how I could have that relationship if I thought of the contract, and our agreement, as an adversarial one.</p>
<p>Sometimes, this relationship breaks down.  (When it does, it leads to <a href="http://dearauthor.com/wordpress/2009/01/08/elloras-cave-sues-borders-for-1000000/">cringeworthy train wrecks on Dear Author</a> that leave me noting to myself that I will never, ever under any circumstances work for a publishing house where managers <a href="http://dearauthor.com/wordpress/2009/01/08/elloras-cave-sues-borders-for-1000000/#comment-186697">tell authors to shut up or sue</a>.)  But most of the time, you don&#8217;t hear anything about it&#8211;except thanks, from authors to editors and publishing house staff, for all their hard work.</p>
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